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Retail

Economic, competitive and consumer behaviour changes in the retail industry see retailers uncertain about what the future holds. With such uncertainty business leaders must ask how to solve key questions including:

  • How can we use transactional data to better understand and serve our customers?
  • How do we source and forecast demand for new product lines as product lifecycles shorten, consumer behaviour becomes more complex?
  • How do we maintain lean operations as consumer wants become more complex and customised?
  • How do we approach different distribution mediums (flagship stores, department stores, the web, smart phones and affiliates) to benefit from a multi channel distribution strategy?
  • How can we effectively manage distribution, inventory and labour to keep operations lean and profitability high?
  • How do we build and maintain brand awareness and synergy across channels?
  • How do we leverage the value per transaction of sales and attract big spenders.
  • How do we cater for local needs and be relevance to our market while taking advantage of scale, buying power and effective distribution strategies.
  • How to effectively integrate technology to streamline multi channel activities.

Brisbane Consulting's retail practice focuses strongly on driving change management initiatives and practical hands on implementation to ensure our impact is felt rather than just heard. We identify the key initiatives that will drive value and profitability while keeping the costs of implementation to a minimum.

Service Offerings

  • Change Management
  • Customer Relationship Management
  • Human Capital Management
  • IT consulting
  • IT Strategy
  • Sales and Marketing
  • Software Development
  • Strategy
  • Supply Chain Management
  • Web Development

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