We measure our success by the results of our clients. Our growth and prosperity should reflect our clients growth and prosperity. We specialise in providing assistance to small and medium sized organisations. We realise that SME's have specific challenges and needs which they face. We also realise that traditional large consulting firms strategies and high fee structures don't suit small and medium sized businesses. Most of these large consulting firms strategies are formulated after completing research funded by a large corporations and are designed for the needs of large corporations. While there are many similar frameworks and methodologies that apply to businesses of all sizes we realise SME's need strategies too suit their needs based on research into SME's or SME's that transitioned into large corporations. SME's operators also require cost effective implementation of these strategies to justify the consulting fees. This is the Brisbane Consulting difference, we present our clients with a strong tangible bottom-line improvement whether using as an advisor or implement a solution and ask clients to only pay us what they think we're worth.
We help our clients by providing our specific expertise in certain key operational areas, by providing an extra pair of hands when needed and by helping facilitate innovation, growth and change within an organisation. Our clients call us when they need unique expertise and insights to solve business challenges or when they find themselves under pressure to get results. They trust in us too make decisions of consequence for their organisations.
We provide specialised strategic advisory services and cost effective implementation of our recommendations. Our team are highly trained and educated
and are experts in their fields. Our team comes from a diverse range of backgrounds including management, finance, business development, IT, engineering, law and psychology. Our firm is both a "brains" and "efficiency" based firm with a strong pride in our work. We are constantly researching and keep our knowledge at the forefront of industry. All our services are best practice and benchmarked to national or global standards.
We help people, organisations and industries by working to find extraordinary opportunities, maximising performance and productivity, increasing profits and helping manage and sustain growth. We do this by adhering to our core organisational principles from which all our success can be contributed.
Our core principles are:
- We focus on and present the facts
Our insights and recommendations are based on facts not theories. We gather the hard data needed to make your decision making process easier so your making decisions based on confidence and credibility. We empower our clients to make decisions by always presenting the facts clearly. We remain independent and present our clients with the real picture of their business or industry.
- We put our clients interests first
We go out of our way to understand our clients industry and business. We don't expect our clients to pay for our learning curve. We deliver more than our clients expect because we are passionate about the industries and functions we consult in. We act in the best interest of our clients even if that means we have to agree to disagree sometimes.
- We are professionals
We are knowledge workers so to us professionalism means clarity of thought, always presenting accurate information to the best of our knowledge and presenting ourselves in a polite and respectful manner considerate of a diverse range of cultures and backgrounds. We believe the way we present ourselve creates credibility and trust and breeds confidence in excuting our work. We believe the way we act is a true reflection of the quality of our services. We endeavour to always put our best foot forward at all times for our clients at all levels of our organisation.
- We are passionate about what we do
We believe passion is what drives people to excel. We love challenges and helping our clients make difficult issues manageable. We love working in the industries and functions we operating in and constantly strive to increase our knowledge, value and client service.
- We deliver the firms best work at a cost effective price
Our leaders have been on the other side and know what it is like so we uses our clients resources as if they were our own so that we can gain the maximum impact on our clients business.
- We keep our client information confidential
We keep all sensitive information confidential. We focus on making our clients successful not on self promotion.
- We use our strong network of talent to provide you with the best resources
We have a strong network to draw expertise from. At Brisbane Consulting there is not one viewpoint or way of thinking. We draw from a wide range of perspectives to provide the highest standard of client service. We bring together the brightest minds internally and externally to provide the best solution.
- We bring innovation and creativity to our clients
We realise that when innovation and creativity stagnates business slowly dies. We bring in outside insights and leading business thinking to your business. We provide both a local perspective as well as global insights of best practices and emerging technologies relevant to your business.
- We create sustainable advantage by adding to our clients capabilities
We help create new competencies and capabilities when working with our clients. We do this so that there will be continued support and implemtation from within the company. We advocate organisation learning and make sure our clients gain new skills by fully participating in the consulting process.
- We forge deep long term relationships based on trust
We earn our clients trust by always retaining our indepent thinking, constantly researching and keeping up to date with industry developments and always putting our clients first. We believe trust is build through consistently providing quality work which creates meaningful impact on our clients business. We continue to care for our clients even when we are not serving them.
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